We want you to love your Toy Polloi purchase! If you need to return an item, please follow these guidelines:

• Return Request: All returns must be requested within 14 days of receiving your order.
  
• Condition of Items: Items must be returned in unused, original condition. Refunds will be issued once we receive and inspect the returned goods.
  
• Return Shipping: Customers are responsible for the cost of return shipping.
  
• Return Deadline: All returned items must be received by us within 30 days of the original delivery date.
  

To initiate a return, please contact us at shop@toy-polloi.com with your order details.

Online orders process within 1-2 business days and economy shipping takes 3-7 business days, depending on the final destination. Expedited shipping is available for an additional fee. Please select your required shipping method at checkout.

Monday - Friday: 10:30-5:30pm

Saturday: 10-5pm

Sunday: 12-4pm

At this time, we are not able to ship orders internationally